JDA Jobs in South Africa : Senior Project Manager

JDA Jobs in South Africa : Senior Project Manager

Senior Project Manager

Tracking Code


Job Description

The Organisation

JDA Software is the leading supply chain provider powering today’s digital transformation. We help companies optimize delivery to customers by enabling them to predict and shape demand, fulfill faster and more intelligently, and improve customer experiences and loyalty. More than 4,000 global customers use our unmatched end-to-end solutions portfolio to unify and shorten their supply chains, increase speed of execution and profitably deliver to their customers. Our world-class client roster includes 73 of the top 100 retailers, 71 of the top 100 consumer goods companies, and 13 of the top 16 3PLs. Running JDA, you canplan to deliver. www.jda.com

Job Summary:

JDA are searching for a Senior Project Manager for our Consulting Services group based in South Africa. The focus will be on Supply Chain Execution covering WMS, TMS and Supply Chain Planning.

This position requires up to 75% travel to client sites, which as well as South Africa may include Middle East, Africa and Europe; working with teams locally, across EMEA and globally.

Key Tasks

  • Ability to deliver major JDA projects to time, cost and quality; ensuring JDA achieve minimum gross margins as agreed at the outset of the project
  • Able to lead from the front project teams in the resolution of customer project issues, escalating to appropriate parties as needed
  • Collaborates with appropriate JDA resources on customer’s business, organization and culture to strengthen their credibility as trusted advisors
  • Helps validate and produce appropriate baseline project plans and templates
  • Assists in generating Statement of Work and customer proposal documents
  • Works with appropriate parties to plan project resource requirements
  • Provides guidance, feedback, coaching, and developmental experiences to project team members
  • Assesses project performance and communicates lessons learned to increase institutional knowledge
  • Ensures project team adheres to JDA policies, procedures, methodologies and quality standards
  • Manages services engagements including interactions with client project team and client executives
  • Resolves all project issues including budget, timeline, accounts receivable, scope changes, software functionality and technology
  • Provides regular project communication and status reporting
  • Manages project quality to ensure customer satisfaction
  • Ensures that projects deliver the value/ROI sold with the engagement
  • Builds collaborative relationship that increases customer’s perception of the value JDA brings to their business and expands future business opportunities
  • Keeps individual expenses within budget
  • Records billable time to customer, as appropriate
  • Records cost-transfer time to other JDA teams, as appropriate
  • Escalates issues that may have negative financial impact
  • Manages service engagement budgets
  • Reviews billing for all active accounts
  • Maximizes margin on service engagements
  • Ensure the customers’ business case is met or exceeded
  • Ensures supporting project documentation is in order and submitted timely*LI-NP1

Required Skills

Experience / Skills required:

  • Sound complex project management work experience required
  • Minimum of 2 years’ all round experience of SCM software solutions in a Functional or Project Consulting capacity with end to end capability (Functional / Technical knowledge)
  • Supply Chain Execution experience (TMS, WMS, Supply Chain Planning) through related complex client-side implementations enterprise clients
  • Experience managing large software implementation projects required and key project leadership / project management
  • Integration and coordination experience with 3rdparty consulting integrators (i.e. Cap Gap Gemini, IBM, HP etc.)
  • PMP or Prince 2 certification is a plus, must be willing and able to adapt and adopt to JDA project methodology and processes
  • Demonstrated leadership experience in software consulting, implementation or development projects, with well-developed functional consulting and analytical skills
  • Knowledgeable about project management best practices
  • Demonstrated experience presenting and interfacing with C-Level Executives
  • Skilled at leading and coordinating across diverse teams to achieve desired outcomes
  • Ability to resolve complex problems with little to no guidance
  • Capable of facilitating with teams i.e. design sessions, conflict resolutions, brainstorming etc.
  • Ideally experience of multi-tier resource delivery models (on-shore, near-shore, off-shore)
  • Track record in project managing multiple software application projects concurrently is desirable
  • Experience in related Supply Chain (SCM) / Enterprise Resource Planning (ERP) Software and Systems
  • Proven experience of change and risk management is a plus

Technical / Product skills required:

  • Experience with Microsoft Project desirable
  • High level understanding of software and infrastructure – ideally from a major enterprise software house
  • High level understanding of software development processes desirable
  • High Level understanding of Integration desirable

Personal Profile:

  • Excellent written, verbal and non-verbal communication skills in both English and French or Italian (business level in both languages)
  • Professional in attitude and appearance to face off with clients,
  • Ability to handle multiple and changing priorities and multiple customers, having a proactive hands on approach
  • Excellent questioning and listening skills, with strong influencing skills
  • Approachable and able to communicate effectively at all levels, with excellent relationship skills
  • Possess coaching skills to share information and knowledge effectively with customers and colleagues
  • Ability to organise personal work time around client availability, travel requirements and other constraints in order to meet the assigned deliverables within agreed time/cost constraints and client expectations
  • Motivated, confident, self-sufficient and able to contribute from day one
  • Travel required to customer site or headquarters which could be based anywhere in the UK or

Main-land Europe. Typically 50-75% travel each week – working at customer site Mon-Fri (occasional weekends by exception)


Education: BS/MS level Degree or relevant Professional qualification preferred

Location: JDA South Africa

Remote working considered

Job Location

Cape Town, , South Africa

Position Type


How to Apply

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